Privacy Policy

1. Who we are

Shamrock Catering operates this website at shamrock.com.hk. We are committed to
protecting your personal data in accordance with the Personal Data (Privacy)
Ordinance (Cap. 486) of Hong Kong (“PDPO”). For any privacy-related enquiries,
contact us at shamrocks@shamrock.com.hk.

2. What data we collect

When you request a quote or contact us, we may collect:

• Your name
• Email address
• Phone number (if provided)
• Event details relevant to your catering enquiry

We also collect anonymous usage data through Google Analytics (see Section 5).

3. Why we collect it

Your personal data is collected solely to:

• Respond to your catering enquiry or quote request
• Communicate with you regarding your event
• Manage our booking and operations records

‍We do not use your email address for marketing purposes.

4. How we store your data

Your enquiry details and email correspondence are stored in our email system and in
Current RMS, our catering operations software, which is used to manage quotes,
bookings, and event records. Access to this data is restricted to authorised
Shamrock Catering staff only.

5. Google Analytics

This website uses Google Analytics to collect anonymous data about how visitors
use our site (e.g. pages visited, time on site, browser type). This data does not
identify you personally. Google Analytics uses cookies to collect this information.
You can opt out by installing the Google Analytics opt-out browser add-on. For more
information, see Google’s privacy policy.

6. Third-party sharing

We do not sell or rent your personal data. Your data is shared only with Current RMS
for operational purposes as described above. We do not share your data with any
other third parties except where required by law.

7. Data retention

We retain your personal data for as long as necessary to fulfil the purposes for which
it was collected, or as required by applicable law. If your enquiry does not result in a
booking, we will retain your data for no longer than 12 months.

8. Your rights under PDPO

Under the PDPO, you have the right to:

• Request access to the personal data we hold about you
• Request correction of any inaccurate data
• Request deletion of your data, subject to any legal obligations we may have to
  retain it

‍To exercise any of these rights, please contact us at shamrocks@shamrock.com.hk.
We will respond within 40 days as required by the PDPO.

9. Changes to this policy

We may update this privacy policy from time to time. The date at the top of this page
reflects the most recent revision. Continued use of our website following any
changes constitutes your acceptance of the updated policy.

10. Contact us

For any questions about this privacy policy or how we handle your data, please
contact:
Shamrock Catering
shamrocks@shamrock.com.hk
shamrock.com.hk